The Ten Promises of Partnership

The spirit of collaboration is what inspired our company. Like many industries, ours is very protective of clients, employees, and information. So for us to succeed, trust and a few ground rules must exist.

These are the rules we’ve created for ourselves, and our promises to you.

  • We shall maintain open and honest communication with our partners at all times. Any potential conflicts or concerns will be addressed promptly and transparently, fostering a relationship built on trust and mutual respect.

  • We shall respect the competitive landscape of our partners. Under no circumstance shall we directly approach or solicit clients of our partners for our services, and we shall avoid engaging in any actions that could be seen as competing with our partners.

  • We shall respect the employment agreements and professional relationships of our partners. We will not actively recruit or poach employees from our partners, ensuring a fair and respectful working environment.

  • We shall uphold the sanctity of client information. Any data shared with us will remain confidential and used solely for the purpose intended, ensuring that no sensitive information is ever disclosed to unauthorized parties.

  • We shall honor our commitments and deliver high-quality services as agreed upon. Our goal is to support, not to compromise, the work and reputation of our partners by adhering to our promises and standards.

  • We shall keep professional interactions with clients and partners within the agreed scope. Our role is to supplement and support, not to blur the lines of the established client-provider relationship.

  • We shall hold ourselves accountable for upholding the terms of our partnership and addressing any issues that arise. Both parties will engage in regular reviews and discussions to ensure that the partnership remains beneficial and that any challenges are resolved collaboratively and fairly.

  • We shall respect and protect the intellectual property and proprietary information of our partners. No materials, strategies, or insights will be used or shared outside the agreed terms and conditions.

  • Should the partnership ever come to an end, we shall honor the termination terms respectfully. All client relationships and sensitive information will be returned or destroyed as agreed upon, ensuring a smooth transition.

  • We shall approach every partnership with a spirit of collaboration and mutual benefit. Our aim is to enhance the overall client experience, not to disrupt or undermine the work of our partners.